Technical Support
Our Technical Support team is a group of highly trained flow cytometry experts available to assist you in a number of ways.
"The Accuri C6 really is as easy to set up as the promotional materials promise. Using the instructions provided by the company, I was able to set up the C6 and install CFlow in less than two hours. Within a week of delivery Accuri contacted me for my calibration data to verify that the instrument was working correctly and to see if I had any questions. Now that I have used the C6 I can say that it is simply terrific! It performs as I had hoped and is very intuitive to use."
— Robin Salter
Associate Professor of Biology
Oberlin College
Contact Technical Support to discuss the capabilities of the BD Accuri C6, applications and protocols compatibilities, if you have a technical question or need to solve a technical problem with either your BD Accuri C6 flow cytometer or your BD CFlow software.
Technical Support will also follow up with you after installation of your BD Accuri C6 to answer any questions you may have about either your BD Accuri C6 flow cytometer or your BD CFlow software. If Technical Support cannot answer your questions over the phone, we will send one of our Field Applications Scientists to your laboratory to work with you.
Warranty or repair service can also be requested by contacting Technical Support. Our technicians will diagnose your problem and if it cannot be corrected over the phone, we will provide details on how to handle repair of your instrument.
Download the BD Accuri Warranty.
Learn more about extended warranties.